2 jobs for instrumentation process control
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As a Technical Service Representative for Connected Mobility Services , you will be the 1st point of contact to our customers (B2C & B2B) and act as a subject-matter expert by: accepting incoming support requests, incidents and problems identifying weaknesses in our processes or tools and create awareness registering all activities in the ticketing tool troubleshooting training issues on the phone identifying problems that can affect our processes resolving reported issues according to pre ...

Location Maastricht, Limburg, Netherlands 
Company name Mercedes-Benz Customer Assistance Center Maastricht  Employment type contract  Start date 2019-05-23  Save job Save job


to prioritize system recovery in the event of a failure. You will build and implement software standards for operating systems, servers and virtualized infrastructure. You will also be expected to evaluate new technologies to meet business needs or to solve business problems. You will manage and lead Root Cause Analysis, Lessons Learned and prevention processes to provide high standard deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction). You will supporting ...

Location Maastricht, Limburg, Netherlands 
Company name Amdocs  Employment type contract  Start date 2019-05-16  Save job Save job


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